I haven’t chosen a destination yet, how do I search?
You can search for a destination in several ways:
> On our website: To help you choose from among our many destinations, you can consult the INSPIRATION and DESTINATIONS tabs or use the search bar. There are destinations to suit everyone: Seaside, Countryside, Heritage, Mountains…
> You can also contact us by phone on +33 (0)4 37 64 22 35. We will be happy to advise you and help you find the ideal destination.
> You can also request a brochure to be sent by email or by post. > Our brochures
How can I get a brochure?
You can receive our brochure by post or by email. More information here
Why choose a Campsite destination?
For authentic holidays on a Nature Campsite, whether with your own equipment or in wood or canvas rental accommodation, opt for a Huttopia Campsite. You can choose your destination from among more than 30 Campsites throughout France and the Netherlands. Huttopia Campsites offer an ideal base camp for exploring the surrounding area. On the Campsites, food services, and free or optional paid activities are only available in the summertime. To find out more: discover our campsites.
Why choose a Forest Village?
For a real nature break, without wifi, opt for a Huttopia Village. Lots of space, pedestrian sites, warm and unique eco-friendly accommodation… Some Villages also offer camping pitches, but for tents only. Food and drink services at lunch time and in the evenings, and a wide range of activities organized every day in the spring, summer, and autumn school holidays, and every weekend during the rest of the year. To find out more: discover our villages.
I’ve found my destination, how do I book?
You can book directly online, by clicking on BOOK on the top right (green button). Availability is displayed in real time and our payment service is secure. You can also choose to contact our travel advisors by telephone on +33 (0)4 37 64 22 35. They can let you know all about the destination, availability, etc. To book your stay, you will need to pay a deposit or the full amount of the stay depending on the price and the booking date. We do not hold bookings without payment.
Are your campsites open in the winter?
Some of our Campsites are open in the winter and offer chalets for rent in the mountains. Huttopia Bourg Saint Maurice campsite also offers pitches for winter caravanning.
What is the minimum-maximum length of stay?
It is possible to stay on a pitch all year round from just one night with or without booking, but at some destinations it is only possible to book a pitch from 2 nights minimum in the summertime. In rental accommodation, the length of stay is always 2 nights minimum but varies according to the destination and the period. You can do a price simulation by clicking on the BOOK button (in green) at the top right of all the pages of the website. Bookings of more than 30 nights are not possible on the internet, please contact our travel agency by phone on +33 (0)4 37 64 22 35.
Can I choose my pitch or indicate a preference?
This is a paid option:
> During the French Ascension and Pentecost bank holidays.
> In July and August, when this paid option is only applicable to stays of 7 nights minimum.
Outside these periods this option is free but can only be booked by phone. If you do not specify when booking, the pitch numbers are assigned at random. By choosing the Preference Fee option when you book by phone or on the website, you can specify a pitch number or the desire to have accommodation side-by-side, subject to availability. You will need to indicate the pitch/rental accommodation number and if necessary the name of the family that you would like to stay next to. When our teams validate your booking, they will confirm that this request has been taken into account within 72 hours. If your request cannot be met, we will contact you again and you can either cancel the option or request a different pitch or rental accommodation number.
How can I book several rental accommodations or pitches at the same time, or side by side?
Our website only allows you to book one pitch or rental accommodation at a time. In order to book several accommodations side by side, please contact our travel agency by phone on +33 (0)4 37 64 22 35.
Do the campsites offer disabled access?
All our sites have washrooms adapted for people with accessibility needs. However, the natural layout of some of the sites (steep slopes, stony paths, etc.) may make getting around some of the campsites or villages difficult. Some of our campsites offer rental accommodation especially designed to meet disability needs. For more information, do not hesitate to visit our dedicated page or contact our travel agency on +33 (0)4 37 64 22 35.
Are pets allowed?
Pets are welcome! For everyone’s comfort, only one animal is accepted per rental accommodation or pitch, at a daily surcharge. Dangerous or aggressive animals and Category 1 and 2 dogs are not permitted on our sites. Your animal must be vaccinated, kept on a lead, and you must pick up their poop.
How many vehicles are included per camping pitch or rental accommodation?
Only one vehicle is included in the rate for your pitch or accommodation rental. Depending on the site concerned and the time of year, you can park directly at the pitch or in the nearby parking lot if the area around your pitch / accommodation is pedestrian-only access. In true Huttopia spirit, we aim to limit traffic at our sites to maintain a sense of tranquillity. Any additional vehicle will entail the application of an additional fee. At some destinations, we cannot guarantee a parking space for a second vehicle within the campsite.
Do you offer charging stations for electric vehicles?
We offer charging stations for electric vehicles at the following sites:
Huttopia Sud Ardèche Village / Huttopia Senonches Village / Huttopia Dieulefit Village.
For safety reasons, you cannot connect directly to a charging station at a pitch or a plug outlet at your rental accommodation. In order to locate the charging stations nearest to where you are staying, please visit the following website: https://fr.chargemap.com/ma
Do you accept unaccompanied minors?
No, unaccompanied minors are not accepted even with parental authorisation.
OFFERS AND PRICES
How can I check availability and calculate the price of my stay?
To find out the exact price for your chosen dates, just simulate a booking on our website, by clicking on the green BOOK button (top right). Once you have selected your destination and dates of stay, we will display the available accommodation and prices. The price displayed at this stage is the price of the accommodation (or the camping pitch) only, excluding any additional options, booking fees, optional cancellation insurance, or eventual reductions.
What is included in my price?
Booking a stay on a pitch or in rental accommodation gives you access to all the free and paid services and facilities on the campsite or village. In particular, the price includes: access to the swimming pool, volleyball court, pétanque court, wifi on the campsites, activities, playground, tennis court, etc. The following are available at additional cost: supplementary services and rentals, food and drink at the bar or restaurant, and classic or electric bike hire..
How do I redeem an offer or promotion?
If you wish to use an offer code or partner code, you must enter them when making your booking after selecting your destination, dates of stay and accommodation/camping pitch. Alternatively, you can ask our travel advisers to apply your offer code when making your booking by phone on +33 (0)4 37 64 22 35. Offers and promotions can never be redeemed after your booking has been made.
Which rate should I choose: the NO FLEX, ZEN or CLASSIC rate?
> The No Flex rate is a discounted rate for bookings which are neither modifiable nor refundable. The No Flex rate, when available, only applies to bookings made in advance, more than 60 days before your stay.
> The Zen rate allows you to cancel or change your booking up to 7 days before your arrival.
> The Classic rate allows you to cancel or change your booking (up to 30 days before your arrival) under certain conditions.
Find out more about our pricing rates
Do you offer discounts for longer stays?
We offer a discount of up to 20% on rental accommodation from 4 or 7 nights in the low season at our Camping and Village destinations. Found out more about our discounts for longer stays
Which low season cards do you accept?
Some of our campsites accept ACSI and CKE cards. To book, please contact our travel agency on +33 (0)4 37 64 22 35 letting us know that you have this card at the start of your booking. The ADAC card is not accepted at Huttopia.
We also have our own discount card: The Huttopia Camping Card, which allows you to benefit from discounts in the low season. For more information about this card: Huttopia Camping Card
Do you offer a loyalty scheme?
We offer a “Huttopia Explorers” loyalty programme aiming to reward our “ambassador” clients who have explored several of our destinations. When you discover two different Huttopia destinations, you automatically join the Huttopia Explorers community. Once an Explorer, you remain one for life! Being a Huttopia Explorer means benefiting from a range of on-site benefits during your stay… as well as surprises throughout the year. All relevant information can be found here.
*minimum 6 accumulated paid-for nights booked directly over the last five years (at a pitch or accommodation rental).
What does your cancellation insurance cover?
Our cancellation & interruption of stay insurance does not allow you to be reimbursed in the event of a simple change of mind.
However, it covers many external circumstances, whether they concern the insured party or anyone else going on holiday with you. Examples include: death, accident or serious illness including COVID, hospitalization of the insured party or a parent or relative of the family, pregnancy complications for the insured party, refusal of a tourist visa, divorce, getting a new job, cancellation or changes to paid leave, losing your job, serious damage to your vehicle, cancellation by one of the people accompanying the insured party (maximum 9 people)…
> View all the insurance terms and conditions
In what cases can I take out cancellation insurance?
Our cancellation insurance allows you to protect yourself from external circumstances that would prevent you from enjoying your stay. You can take out this insurance when making your booking, regardless of the rate you choose (CLASSIC, ZEN or NO FLEX). View our General Terms and Conditions of Insurance.