What does your cancellation insurance cover?

You had everything planned, but an unexpected event forces you to cancel? Enjoy full coverage before and during your holiday. The cancellation insurance protects you against unforeseen circumstances beyond your control, preventing you from reaching the campsite, delaying your arrival, or forcing you to cut your stay short.

You can take out our cancellation and trip interruption insurance at step 3 of your booking process, regardless of the rate you choose (CLASSIC, ZEN or NO FLEX). This insurance protects you against unexpected circumstances that could prevent you from enjoying your stay.

Coverage includes: cancellation/modification of trip, late arrival, trip interruption, forgotten personal items, security deposit retention, assistance, replacement vehicle coverage, veterinary care costs and assistance for dogs and cats.

Exclusions: no refund for simply changing your mind or bad weather.

For more details, please consult the General Terms and Conditions of Insurance.